Samsung Galaxy A5 problem

Good day, my Samsung Galaxy A5 detects the S-view cover even when it's not attached. The s-view windows appears and I can't navigate outside it. The screen portion under it and the home button are completely disabled. I've updated the software using kies 3 and still won't work. I've never had a Samsung s view cover but the phone is acting as tho there's a cover on it.
Please help

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